Whether you have a question about a product, need help with an order, or want to visit one of our showrooms, here's how to reach us.
Give us a call
0800 800 880 (free within New Zealand)
Mon–Sat, 9am – 5pm
Our friendly team can help with orders, product advice, deliveries, returns, and more.
Send us an email
Drop us a line at support@tradetested.co.nz and we'll get back to you as soon as we can.
For sales and product enquiries, you can also email sales@tradetested.co.nz.
Live chat
Chat with us in real time using the chat widget on our website at tradetested.co.nz. Available during business hours, Mon–Sat.
Message us on social
You can also reach us through:
- Facebook Messenger: facebook.com/tradetested
- WhatsApp: available via our website
- Instagram: instagram.com/tradetested
Follow us on social
For news, product launches, project inspiration, and a look behind the scenes, you can follow us on any of these:
- Facebook: facebook.com/tradetested
- Instagram: instagram.com/tradetested
- LinkedIn: linkedin.com/company/trade-tested
- Twitter: twitter.com/tradetested
- TikTok: tiktok.com/@tradetested
Visit our showrooms
Come and see our products in person at either of our two showroom locations.
Auckland
80 Kahakaha Lane, Mangere, Auckland 2022
Mon–Sat, 9am – 5pm
Christchurch
9 Commerce Crescent, Islington, Christchurch 8042
Mon–Sat, 9am – 5pm
Both showrooms are closed on Sundays and public holidays.
For maps and directions, visit tradetested.co.nz/i/locations.
Postal address
If you need to send us something by mail:
Trade Tested Limited
PO Box 9117
Newmarket
Auckland 1149
For anything else (orders, returns, warranty claims), please use one of the channels above. Mail isn't the fastest route to get sorted.
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